The Password Management Tool

Which of these apply to you?

I have a temporary passwordI know my password and want it changed

I need to configure my security profile so that I can reset future forgotten passwords
IMPORTANT: You can not do this from outside the T-Mobile corporate network. You need to do it ASAP when connected!

I have forgotten my password and need a new one

My account is locked and I need to unlock it

I need help with my WATSON password
IMPORTANT: You can not do this from outside the T-Mobile corporate network.


Additional Resources

Want some advice on making a good password?

Looking for help with REMO Manager Overrides?

Retail users, are you looking for a RMS Reset?


AD ID Users

Your manager must use the PMP Tool to reset or unlock your account.